Support

Need help with the Monte Carlo Risk Simulator add-on for Google Sheets?
Send us a request below and we'll get back to you, typically within 2 business days.
Prefer email? Write to us directly at support@almalearning.ai.
Draft tester opt-out
Before public releases, Alma Learning may share draft (pre-release) versions of the add-on with a small group of testers through the Google Workspace Marketplace. If you were added as a tester and no longer wish to receive or use draft versions, you can opt out at any time, free of charge. Opting out does not affect your ability to use the publicly released version.

  1. Use the form above with the topic Opt out of draft testing — or email support@almalearning.ai — from the Google account address that was added as a tester.
  2. We will remove your address from the tester list within 5 business days and confirm by email.
  3. Optionally, uninstall the draft add-on yourself right away: in Google Sheets, open Extensions → Add-ons → Manage add-ons, find the add-on, and choose Uninstall. You can also review or revoke the add-on's access at myaccount.google.com/permissions.
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